Job Purpose:
This position is responsible for Collection/Recovery of outstanding in Auto Business
Key Responsibilities/Job Description
- Follow-up with overdue customers over phone, serving notices and field visit
- Organize debtor list according to severity of delinquency, ensure all client are contacted and notify reporting manager on difficult accounts.
- Keep track of assigned accounts to identify outstanding debts create a list of customers who have not made payments on daily basis and reporting.
- Record new commitment to repay debt, determine if debt can be collected and accordingly recommend for recovery.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Providing customer service regarding collection issues, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments and customer reconciliations
Desired Profile:
- Must have Collection/Credit exposure.
- Must have excellent communication and inter-personal skills.
- Understanding of retail finance
- Must have experience in debt collection and credit management
Educational Qualifications:
- Commerce or Finance Graduate
- Relevant years of Experience:
- Between 6-8 yrs of experience (overall)
Competencies:
- Relationship building
- Communication &Interpersonal skills
- Presentation skills.
- Debt Collection
Credit management
Para se candidatar a esta vaga envie seus detalhes por e-mail para ivan.pinto@amsco-africa.com